Terms & Conditions

Welcome to Lonascott.com

Your use of this website is subject to the following Terms & Conditions, together with our Privacy Policy. By accessing and using our website, you agree to comply with and be bound by these terms. Please read the information below carefully.

Changes to these Terms & Conditions

We reserve the right to update these Terms & Conditions at any time without prior notice. It is your responsibility to review this page periodically for any changes. Your continued use of the website constitutes acceptance of any updated terms.

Company Details

This website is operated by Lona UK Ltd, a company registered in England and Wales under registration number 03710685. Our registered office is at Lona UK, 415 Centennial Park, Elstree, WD6 3TN, United Kingdom.

Copyright & Intellectual Property

All content on this website, including text, images, information and photographs, is owned by or licensed to Lona UK Ltd. All intellectual property rights are the exclusive property of Lona UK Ltd.

All visual content displayed on this website, including product and lifestyle images, is the proprietary material of Lona UK Ltd and is protected by copyright law. Any unauthorised use, reproduction or distribution of this content for commercial purposes is strictly prohibited without our express written permission, and constitutes a breach of copyright law. Lona UK Ltd reserves the right to take legal action against any individual or entity found to be in breach.

If you would like to use any visual content from this website for a magazine feature, social media or any other publication, please contact us at shop@lonascott.com to request permission. We welcome collaborations and partnerships, provided all use of our visual content is agreed with us in advance.

Contract of Sale

Products displayed on our website constitute an "invitation to treat". When you place an order, you are making an offer to purchase, not entering into a contract of sale.

Your order confirmation email is an acknowledgement of your order only and does not mean your offer has been accepted. Prices and stock availability are confirmed, and a contract is formed, only when we send you our dispatch confirmation email.

Restrictions

Some products may be subject to exclusions or restrictions depending on the destination country, for example due to the nature of the product, local regulations or customs rules. These rules are set by the relevant customs authorities and are beyond our control, so we cannot accept responsibility for any exclusions or restrictions they impose.

Pricing

All online orders are charged in British Pounds Sterling (GBP), US Dollars (USD) or Euros (EUR), and prices include Value Added Tax (VAT) where applicable. Prices shown on the website are subject to change.

If a product is reduced in price or included in a promotion after you have placed your order, we are unable to refund the difference. Once your order has been confirmed and payment taken, the price you paid is final.

Errors & Omissions

While we make every effort to ensure the information on our website is accurate, errors or omissions may occasionally occur. If you notice anything incorrect, please let us know at shop@lonascott.com so we can correct it promptly.

Colour Accuracy

Due to differences in screen quality, settings and device specifications, the colours shown in our images may vary slightly from the actual product. While we take great care to show our products as accurately as possible, colours may appear differently depending on the device you are using. Please refer to the product description for full details.

Payment & Order Acceptance

Full payment is required before an order can be accepted. We will email you a receipt once your payment has been authorised and stock has been confirmed. We reserve the right to decline any order.

Orders delivered outside the United Kingdom may be subject to import duties and taxes, which are the responsibility of the recipient.

Disclaimer & Limitation of Liability

We work hard to keep our website running smoothly and free from errors, but we cannot guarantee that it will always be available or free from technical issues. Lona UK Ltd is not liable for any damage arising from the use of this website, including any costs relating to the servicing or repair of your equipment.

Our total liability for any claim relating to an order shall not exceed the price of the goods plus postage costs. Nothing in these terms affects your statutory rights as a consumer.

Condition of Goods

Items in our sale or outlet section may have marked or damaged packaging. This does not reflect the condition of the goods inside.

Governing Law

This website, its contents and any contract formed through it are governed by the laws of England and Wales, and both parties agree to the exclusive jurisdiction of the courts of England and Wales. If any provision of these terms is found to be unlawful or unenforceable, this will not affect the validity of the remaining provisions.

Contact Us

If you have any questions about these Terms & Conditions, please email us at shop@lonascott.com or write to us at Lona UK, 415 Centennial Park, Elstree, WD6 3TN, United Kingdom.