We deliver worldwide, with
tracking on every order.

UK: Free Standard delivery (2-4
working days) on every order, or Next Working Day delivery for £8.95.

United States: $20 Standard or
$40 Express, with free Standard delivery on orders over $250.

European Union: €11.95 Standard
or €29.95 Express, with free Standard delivery on orders over €300.

Rest of the world: £14.95
Standard or £29.95 Express, with free Standard delivery on orders over £200.

International Standard delivery
usually takes 7-16 working days, and Express is faster. Orders outside the UK
may be subject to local import duties and taxes, payable by the recipient
unless collected at checkout.

Cashmere gets softer with every wear, and with a little care it will last for years. Hand wash in lukewarm water with a gentle wool and cashmere detergent, never wring it, and dry it flat away from direct heat. Fold your knitwear rather than hanging it, and store it in a breathable bag over the summer to protect it from moths.

Light pilling is natural with any fine knit and is not a sign of poor quality. It lifts away in seconds with a cashmere comb. You will find everything you need, from our Cashmere & Wool Comb and Delicates Detergent to storage bags, moth repellent and darning kits, in our Care & Repair collection.

Our pure cashmere pieces are made from 100% cashmere, with no synthetic blends, so they are lighter, warmer and softer than mixed fibres. We focus on timeless, seasonless designs made to be worn and loved for years, not just one season.

Choose cashmere for the ultimate in softness and lightweight warmth. It is the perfect investment piece, or a gift for someone special. Choose lambswool for a slightly more structured, hard-wearing feel at a more accessible price, ideal for everyday wear and the coldest days. Both are natural, breathable fibres that feel comfortable all year round.

Every clothing product page includes a size guide. Our jumpers and cardigans are designed for a classic, comfortable fit. If you are between sizes or would like personal advice, email us at shop@lonascott.com and we will be happy to help.

Yes. You can return unworn items with their labels attached within 30 days of receiving them. To start a return or exchange, email us at shop@lonascott.com with
your order number and we will take care of the rest.

Yes, we work with boutiques, gift shops and department stores around the world. Email us at wholesale@lonascott.com with your store name, location and website, and our wholesale team will be in touch.

You can contact us through our contact page! We will be happy to assist you.